Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-couples-counseling-scottsdale.couplesresilience.com (hereinafter referred to as “Christian Couples Counseling Scottsdale,” “we,” or “our”). We are committed to safeguarding your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) in the United States
  • Colorado Private Information Protection Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our website, https://christian-couples-counseling-scottsdale.couplesresilience.com, including but not limited to:

  1. Our online applications and services accessed by authorized users.
  2. Website visits, where this Privacy Statement is linked.
  3. Communications initiated or received from us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities and Data Collection

Our Privacy Policy guides how we interact with users when:

  1. Using Our Services: We collect personal information when you access and utilize our applications and online services, including account details, payment methods, and service preferences.
  2. Website Visits: Visiting our websites includes providing us with data like your IP address, browser type, device information, and pages visited to enhance user experience and analytics.
  3. Communications: By signing up for newsletters or interacting with us via emails, calls, or SMS, you grant permission for data collection, including contact details, communication preferences, and interaction history.

Types of Personal Data Collected

We collect a range of personal information, categorized as follows:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Information: Credit card numbers, billing addresses, and payment transaction details for processing payments.
  3. Financial Information: We may collect bank account details or other financial records for direct debit or refund purposes.
  4. Purchase Information: Details about products or services purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data to personalize our services.
  6. Location Data: Information about your physical location when you interact with our geolocated services.
  7. Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  8. Social Media Information: If you choose to connect our services with social media accounts, we may collect data from those platforms (e.g., profile pictures, public posts).
  9. Product Information: Data related to the products or services you show interest in or purchase on our platform.

We obtain this data through direct user input, automated technologies, and third-party providers who assist us in delivering our services.

Cookies

We utilize cookies, a common technology used by websites, to enhance user experience and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions and site navigation.
  2. Preference: Customizing your preferences on our platform.
  3. Analytics: Tracking website usage for performance evaluation.

You can manage your cookie preferences through browser settings, but please note that disabling cookies may impact your user experience.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to, rectify, or erase your data.
  • Request restriction or object to data processing.
  • Data portability options.
  • The right to be informed about data collection and usage.
  • Non-discrimination in refusing or withdrawing consent (where applicable).

To exercise these rights or have any data-related inquiries, please contact our privacy team via email at contact@christian-couples-counseling-scottsdale.couplesresilience.com or through written correspondence to the address provided on our website.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please reach out to us using the following:

  • Email: contact@christian-couples-counseling-scottsdale.couplesresilience.com
  • Address: [Provide physical address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Christian Couples Counseling Scottsdale.